Games88 Privacy Policy – Your Data Is Safe With Us

Games88 (https://games88.im) is an internationally licensed online gaming platform. We believe your privacy is a fundamental right. This Privacy Policy explains how Games88 collects, uses, stores, and protects your personal information.

By using our platform, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.

This Privacy Policy applies to all users — from registered members to visitors who are simply browsing. Our Terms & Conditions and Privacy Policy complement each other.

Games88 only collects information that is genuinely necessary to provide our services. We do not collect data beyond what is needed.

Your national ID or passport details are used solely for KYC (Know Your Customer) verification. This information is stored in encrypted form and is never shared with any third party.

Games88 collects your information in several ways — always transparently and with your consent:

• Registration Form: Information you provide directly when creating your account is collected at the point of entry.
• KYC Verification: Information is taken from uploaded documents to confirm your identity.
• Transaction Records: A log is automatically generated for every deposit and withdrawal.
• Cookies & Tracking: Technical information is collected through cookies while you browse the site.
• Support Contact: Conversations initiated via live chat or email are recorded.
• Gaming Activity: The system automatically logs activity while you place bets and play games on the platform.

Games88 uses your data only for specific, legitimate purposes. Below, we clearly outline why and how your information is used:

• Account Management: For registration, login, password resets, and account security.
• Payment Processing: For verifying deposits, approving withdrawals, and maintaining transaction records.
• Identity Verification: To complete the KYC process and prevent money laundering and fraud.
• Customer Support: To address your complaints, answer your questions, and resolve any issues you encounter.
• Promotions & Bonuses: To send you relevant offers based on your gaming activity.
• Responsible Gaming: To monitor gaming behavior and identify potentially problematic patterns.
• Legal Obligations: To meet the requirements of licensing authorities and law enforcement agencies.
• Platform Development: To analyze user experience and improve the site and app.

We never sell your data to advertisers. Your information is not used for any third-party marketing outside of Games88.

Games88 shares information with third parties only in strictly limited circumstances and in accordance with clear rules. Below is a transparent breakdown of when and with whom your data may be shared:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the data strictly necessary to process transactions.
• KYC Partner: Documents may be shared with licensed third-party agencies to facilitate identity verification.
• Law Enforcement Agencies: We may be required to disclose data under a court order or government directive.
• Licensing Authority: Regular reporting is required to maintain our Curaçao gaming license.
• Cybersecurity Partner: Specialist agencies for fraud detection and cyber threat prevention may access limited data.

User data may be transferred in the event of a business acquisition or merger. We will notify you by email before any such change takes place.

Cookies and similar tracking technologies are used on the Games88 website and app. Cookies are small files saved to your device that help enhance your browsing experience.

• Essential Cookies: To keep your login session active, verify security, and ensure core site functionality. These cannot be disabled.
• Performance Cookies: To analyze how you use the site and make improvements accordingly.
• Functional Cookies: To remember your preferences (language, theme, etc.).
• Marketing Cookies: To show you relevant promotions. You have control over these.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

Games88 uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security is available when accessing your account.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are actively in place.
• Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
• Staff Training: All our staff receive regular training on data protection practices.

In the event of a data breach, we will notify affected users by email within 72 hours and provide guidance on the steps they should take.

Games88 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

As a Games88 user, you have the following rights over your personal data:

To exercise these rights support@games88.im, email us or reach out via live chat. We will respond to your request within 30 days. If any data cannot be deleted due to legal obligations, we will let you know the reason.

Games88 does not serve anyone under 18 or collect their information. We take the protection of minors' privacy very seriously.

• Age is verified at registration and minors are not permitted to create an account.
• If a minor opens an account using false information, the account will be closed immediately.
• If a parent or guardian becomes aware that their child is using Games88, please contact us immediately.
• Any data collected from minors will be deleted immediately.

Games88 may update this Privacy Policy from time to time. Changes may be driven by:

• New laws or regulatory changes that we are required to comply with.
• The scope of data collection may expand when new services or features are introduced.
• When new methods are adopted to enhance security.
• When policies are clarified further based on user feedback.

For significant changes, we will notify you at your registered email address at least 30 days in advance. For minor changes, the updated date on this page will be revised. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

We typically respond to emails within 24 hours. For urgent matters, live chat support averages a 2-minute response time. Games88 is committed to protecting your privacy at all times.